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Non-Returnable Products

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Return Policy

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Furniture Return Policy

OEM Recertified Return Policy

Verbatim Limited Lifetime Warranty

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Non-Returnable Products

Certain products on our site are non-refundable and will be clearly stated as such on our website or over the phone by our sales representatives prior to you purchasing any of these products. These items will be clearly listed as NO RETURN on our website. Often times, these NO RETURN items will be discounted or promoted products. We encourage any customer interested in purchasing large, bulk quantities from our site, to first, request a sample back prior to making a larger quantity purchase.

CD/DVD/Bluray Media
- CD/DVD Media: Fujifilm, Imation, Memorex, Philips, TDK and Verbatim
- HD & Blu-ray Media
iPod Accessories
Electronics
- Bluetooth Headset
- Memory Cards & USB Flash Drives
- Cell Phone Accessories
- MP3 & MP4 Players
Games
- ALL Games, Accessories & Movies
- All original games and movies are non-returnable and non-refundable. If your merchandise is defective, please refer to the warranty inside the box and contact the manufacturer.
PC Accessories
- Microsoft OEM products
- CD/DVD Printers
- All Hard Drives sent back for return will ONLY be accepted if they are unused, unopened, and in the original sealed static electric bag in which they came.
Inkjet Cartridges
- Primera
- Rimage
Original Equipment Manufacturer (OEM) Inkjet Cartridges

Name brand cartridges (Canon, Compaq, Epson, Hewlett Packard, Lexmark) are covered by their respective manufacturer's warranties. If you have a defective item, please contact the manufacturer to verify the manufacturers' warranty. We do not accept returns of open OEM cartridges. For Epson Support Phone Number: 1-800-533-3731
Personal Care
PrePaid Phone Cards